Is Service Integration and Management (SIAM) right for you? A comprehensive guide based on my outsourcing experience
Purpose of this article: To explain Service Integration and Management (SIAM), explore its benefits and drawbacks, identify suitable use cases. Introduction The global IT outsourcing market is expected to increase by 9,3% in 2025 compared to 2024 (Gartner) This growth is fuelled by the constant pressure on expenses, the rapid pace of digital transformation especially […]
