Empowering Transformation: The Process Maturity Assessment Tool for Resilient Organizations

Article co-written by Valentine LETZELTER and Patricia LHOTE DE NEEFF I. Introduction of the Process Maturity Template In our previous article “From Firefighting to Excellence: How Leaders Build Resilient Organizations” , we introduced the elevation to operational excellence through the process maturity journey. To facilitate this journey, we present the Process Maturity Assessment Tool Template. This tool is designed […]