Empowering Transformation: The Process Maturity Assessment Tool for Resilient Organizations
Article co-written by Valentine LETZELTER and Patricia LHOTE DE NEEFF I. Introduction of the Process Maturity Template In our previous article “From Firefighting to Excellence: How Leaders Build Resilient Organizations” , we introduced the elevation to operational excellence through the process maturity journey. To facilitate this journey, we present the Process Maturity Assessment Tool Template. This tool is designed […]
Transition from EOL Plan to Execution
What This Article Covers In the third article of our EOL management series, we focus on the crucial transition from planning to execution of the End of Life (EOL) strategy. Building on insights from Articles 1 and 2—where we discussed the triggers for EOL decisions and the structure of an effective EOL plan—this article will […]
EOL ( End of Life) Plan Setup Phase (2/3)
What This Article Is About In the second article of our EOL management series, we will explore the critical components of setting up an effective End of Product Life (EOL) plan. Building on the insights from Article 1, which discussed the triggers for initiating an EOL, this article will delve into the steps necessary to […]
Building an Effective Business Management System to Drive Strategy, Stability, and Agility
What this article is about Is your organization ready to achieve strategic success while navigating the complexities of today’s business environment? Discover how a tailored Business Management System (BMS) can be your key to driving efficiency, resilience, and growth. Introduction In today’s dynamic business landscape, fostering growth while stabilizing operations, building agility, and enhancing decision-making […]
Managing an End of Product Life Earlier Than Expected: Insights and Best Practices (1/3)
what this article is about In an ever-evolving market landscape, effectively managing the End of Product Life (EOL) is crucial for maintaining competitiveness and profitability. This series of three articles delves into the intricate dynamics of EOL management, offering practical insights and real-life examples to help organizations navigate this challenging process successfully. Introduction In today’s […]
From Firefighting to Excellence: How Leaders Build Resilient Organizations
What this article is about 🔥 Too many organizations run on firefighting mode. Problems get fixed, yet issues persist. Growth stalls, people burn out, and customers turn away. The real path to operational excellence? 👉 Building process maturity. When leaders map both core and supporting processes within a clear, structured framework, they gain visibility, accountability, and control. […]
Crisis and Recovery Management: Lessons from a Global Turnaround
What this article is about : In today’s interconnected world, one misstep can ripple across markets, shake stakeholder confidence, and threaten a brand’s very survival. How do you respond when faced with a global crisis that hits revenue, reputation, and market share all at once? Drawing from a recent, large-scale product recovery effort, I share […]
Writing Procedures that Optimize Processes and Ensure Business Continuity: DOs and DON’Ts
Why writing procedures Matters – Ensures operational consistency and risk management – Supports business continuity and digital transformation – Prepares your organization to leverage emerging technologies like agentic AI – Transforms procedures from static documents into powerful tools for quality, safety, and innovation Introduction For several years, documenting procedures was often neglected or considered “unfashionable.” […]
From Roadblock to Resource: A Leader’s Guide to Thriving in Program Checkpoints
What this article is about : Are you a leader looking to elevate your impact during program checkpoints? Discover how to transform these critical meetings into opportunities for strategic oversight and team empowerment. Learn the common mistakes leaders make and the actionable strategies to ensure that your involvement drives progress and fosters a collaborative environment. […]
Mastering the Analyze, Improve, and Control Phases of DMAIC: A Guide to Common Mistakes and Best Practices
What this article is about : Mastering the Analyze, Improve, and Control Phases of DMAIC How to get real value and lasting results from your process improvements? This is where stone turns to gold, so make sure you avoid common mistakes and learn from the wisdom of successful improvement projects– read the full article now! Introduction In […]
